Terms of Service

Last updated: June 2026

Please read these Terms of Service (“Terms”) carefully before using the kaliberroofing.com website, submitting a roofing inquiry, opting in to text messages, or communicating with Kaliber Roofing(“Kaliber Roofing,” “we,” “us,” or “our”).

By accessing this website or submitting information to Kaliber Roofing, you agree to these Terms and our Privacy Policy.

Use of This Website

This website is provided for informational purposes and to help customers contact Kaliber Roofing about roofing inspections, repairs, replacements, restoration, storm damage, commercial roofing, and related services. You agree to use this website only for lawful purposes and not to interfere with the website, submit false information, or misuse any forms, chat features, or communication tools.

Roofing Services

Kaliber Roofing provides roofing inspection, roof repair, roof replacement, storm damage, insurance restoration, commercial roofing, roof rejuvenation, and related services in Indian Trail, Charlotte, Union County, and nearby North Carolina and South Carolina service areas.

Information on this website is general in nature and does not create a contractor-client relationship, warranty, guarantee, or obligation to perform work unless and until Kaliber Roofing and the customer enter into a separate written agreement.

Estimates, Inspections, and Pricing

Online forms, phone calls, chat messages, and website content do not create a binding estimate or final project price. Final recommendations and pricing depend on roof condition, access, materials, measurements, code requirements, insurance documentation, and the written scope confirmed after inspection.

Any estimate or recommendation is subject to review, correction, availability, and a written contract or signed approval where required.

SMS/Text Message Terms

Program Name: Kaliber Roofing SMS Program.

Program Description: By providing your mobile phone number and checking or submitting an SMS consent form, you agree to receive text messages from Kaliber Roofing. Message types may include roofing inquiry responses, appointment reminders, inspection scheduling, estimate follow-up, project updates, repair progress notifications, customer care, service reminders, and occasional promotional offers.

Message frequency varies and may include recurring messages depending on your inquiry, project, appointment schedule, or selected communication preferences. Message and data rates may apply. Msg & data rates may apply. Consent to receive text messages is not a condition of purchase.

Opt-Out Instructions: You can cancel the SMS service at any time. Simply text STOP to the sending number. Upon sending STOP, we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

Rejoining Instructions: To rejoin after opting out, sign up again through the original opt-in method at https://kaliberroofing.com/sms-opt-in/, and we will resume sending SMS messages to you after you provide consent again.

Help Instructions: If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or contact Kaliber Roofing at (704) 774-0242 or support@kaliberroofing.com.

Carrier Liability Disclaimer: Carriers are not liable for delayed or undelivered messages. For questions about your text plan or data plan, contact your wireless provider.

Privacy Policy: For privacy-related inquiries and information about how we handle mobile information and SMS consent, review our Privacy Policy.

Compliance with Industry Standards: Our SMS messaging program is intended to comply with applicable carrier requirements, CTIA guidelines, and industry standards for consent-based business messaging.

Legal Compliance Note: You agree to provide your own mobile number and accurate contact information. Kaliber Roofing may modify or terminate the SMS messaging program as needed to comply with applicable law, carrier requirements, or operational needs.

Customer Responsibilities

You agree to provide accurate contact information, property information, project details, and access information when requesting roofing services. You are responsible for reviewing estimates, contracts, warranties, insurance documents, and project details before approving work.

No Misuse of Communication Services

You may not use our website forms, chat widget, phone numbers, email, or text messaging channels to submit spam, unlawful content, abusive messages, misleading information, or requests unrelated to legitimate roofing services or customer support.

Intellectual Property

All content on this website, including text, images, logos, graphics, design elements, page layouts, and other materials, is owned by or licensed to Kaliber Roofing and is protected by applicable copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works without written permission.

Third-Party Links and Service Providers

This website may contain links to external websites, such as maps, reviews, scheduling, payment, or other business tools. We are not responsible for the content, privacy practices, or terms of external websites. Any service providers used to operate our website, forms, communications, or business systems are used to support Kaliber Roofing operations and are not authorized to use your information for their own independent marketing.

No Guaranteed Results

Kaliber Roofing works to provide honest inspections, quality recommendations, and professional roofing services. However, website content, inspection discussions, and general educational information do not guarantee a particular insurance outcome, roof condition finding, repair result, timeline, or project price unless included in a written agreement.

Limitation of Liability

To the fullest extent permitted by law, Kaliber Roofing is not liable for indirect, incidental, consequential, special, or punitive damages arising from your use of this website or reliance on general website information. Nothing in these Terms limits liability that cannot be limited under applicable law.

Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised “Last updated” date. Your continued use of the website after changes are posted means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.

Contact Us

If you have questions about these Terms, contact Kaliber Roofing at support@kaliberroofing.com, call (704) 774-0242, or write to us at Indian Trail, NC.